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Signing in and working with licenses

You must be signed in to your MindManager account to use MindManager fo Mac 13. For more information, see Signin.

Note: When you sign in to your account, MindManager for Mac remains logged into your account until you sign out; there is no need to sign in each time you want to use MindManager for Mac.

MindManger License Keys:

When you purchase MindManager fo Mac or have it installed by your Administrator, you receive a License Key. You can enter this key at any time:

  • during installation
  • during or after the trial period

To enter your License Key when MindManager is starting up:

  • On the Welcome dialog, click Enter License Key…

To enter your License Key in MindManager:

  1. Click MindManager > About MindManager.

  2. Click License, and enter your License Key.

Alternatively, Administrators can also grant a License using the Customer Admin Portal, in which case users don't require a License Key. They would simply sign in with their MindManager account or organizational credentials.

Work with server-based MindManager licenses:

MindManager simplifies the deployment, management and administration of its products in environments with multiple users.

The Customer Admin Portal acts as a hub for anyone tasked with overseeing MindManager licenses. It gives a snapshot of an organization-wide deployment, displaying a breakdown of total and available licenses by product. It also displays itemized account details for each end user, which allows for easy editing of the account.

End users can see information about the MindManager products that they’re using on the Account Details panel. It launches from within the application, displays status of all MindManager products associated with an account, and allows for the addition of more products.

MindManager software products always use the license in your account that allows you to leverage the most functionality. For example, if you own both a Perpetual license and a Subscription license, you can access the additional benefits and features associated with the Subscription license. Also, if you purchase a Perpetual license before your Trial subscription expires, you can continue to take advantage of Trial subscription benefits and features until your trial period ends.

Customer Administrators

The Customer Admin Portal simplifies deploying and managing MindManager licenses. You can also see who has admin privileges and add or remove account administrators.

Set up a Customer Admin account:

  1. Click the administrator registration link in your License Certificate or Order Confirmation email. 
  2. Sign in using an existing account or create one.

View status of all MindManager licenses:

In the Customer Admin Portal, you can see the status, expiry date (Subscription licenses only), License Key, and a breakdown of total available and used licenses for each product associated with the account.

Note: If you want to use Single Sign-on (SSO) authentication, click Setup SSO.

Manage administrators

Add an administrator

  1. Click Add Admin.
  2. Enter an email address for the new administrator.
  3. Click Submit.

Remove an administrator

  • In the Administrator list, click the Remove button for the administrator.

Manage products

  • Click Administrate for the product that you want to modify.

The administration page for the product displays expiry date, License Key, a breakdown of total available and used licenses for the product, and a list of users and their status.

Note: For more information about large-scale deployments, click Deploy. For more information about upgrading or adding MindManager licenses, click Upgrade.

Add users to a product

  1. On the administration page for the product, click Add Users.
  2. Do one of the following:
  • Enter an email address for the new user, and click Submit.
  • Click Import CSV to add multiple users listed in a CSV file.

Manage user status

On the administration page for the product, click the dropdown arrow in User Status column for a user, and choose one of the following:

  • Activate – gives a user access to the product
  • Deactivate – denies user access to the product and prevents them from using the License Key for the product
  • Remove – denies user access to the product but does not prevent them from reusing License Key for the product

Search for users

In the Customer Admin Portal, type a name or email address in the User Search box.
The search covers all products associated with the Customer Admin account.

Click Details for any user found in the search to view account and license information.

End users

Signin

The first time an end user launches the deployed software, they must create or sign into their MindManager account. If an organization uses Single Sign-on (SSO) authentication, end users can use their company credentials to sign in.
Note: After a user has signed in to their MindManager account on launching the application, they don’t need to sign in again to use Cloud-based features like MindManager Snap, Co-Editing, Publishing, or Zapier.

Sign in to MindManager

  1. Click the desktop shortcut.
  2. Do one of the following:
  • Click Sign In, and enter the email address associated with your MindManager account and password.
  • Click Sign In with SSO, then using company’s authentication service, such as Microsoft Azure or Google G Suite, enter your credentials. This sign-in method must be configured by your company IT and MindManager IT.
  • Click Create Account to create a MindManager account.

Sign out of MindManager

  • Click the Account Info button in the top-right of the application window, and choose Sign Out.

Account details

Users can manage and access information about their account from within the application.

View account details

  • Click the Account Info button in the top-right of the application window, and choose Account Details.
    The Account Details panel lists all products associated with the MindManager account. You can also see a license’s status, expiry date, owner, and auto-renewal setting.
  • Add or upgrade a product

    1. On the Account Details panel, click Add Product.
    2. Enter the License Key for the product.
    3. Click Submit.

    View status of Trial versions

    If you’re using a Trial version, the amount of time remaining in the trial is displayed in the Welcome dialog when you launch MindManager or in the bottom-left corner of the application window.

    You can also see the expiry date by clicking the Account Info button in the top-right of the application window, and choosing Account Details.

    Hint: Click View Pricing in the bottom-left corner of the application window to get more information about upgrading.

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